{"id":13188,"date":"2015-02-23T14:14:03","date_gmt":"2015-02-23T07:14:03","guid":{"rendered":"https:\/\/buruhmigran.or.id\/?p=13188"},"modified":"2019-04-18T10:56:41","modified_gmt":"2019-04-18T03:56:41","slug":"call-center-layanan-pengaduan-pekerja-migran-di-saudi","status":"publish","type":"post","link":"https:\/\/buruhmigran.or.id\/en\/2015\/02\/23\/call-center-layanan-pengaduan-pekerja-migran-di-saudi\/","title":{"rendered":"(Bahasa Indonesia) Call Center Layanan Pengaduan Pekerja Migran di Saudi"},"content":{"rendered":"

Sorry, this entry is only available in Bahasa Indonesia<\/a>.<\/p>

\"Kementerian<\/a>
Kementerian Perburuhan Arab Saudi. Sumber Foto : Arabnews.com<\/figcaption><\/figure><\/p>\n

Departemen Perburuhan Arab Saudi mulai memberikan layanan pengaduan perselisihan perburuhan lewat layanan call center. Dilansir dari portal berita Arab News 26 Januari 2014, layanan pengaduan melalui call center sudah berjalan dibeberapa kota seperti Makkah, Riyadh, Arar, Salam, Najran, dan Jazan. Menurut laporan resmi Departemen Penyelesaian Perselisihan Tenaga Kerja di Kementerian tersebut, layanan ini akan segera diperluas ke daerah lain secara bertahap.<\/p>\n

Layanan call center tersebut untuk memberikan kemudahan bagi pekerja untuk berkomunikasi dengan pihak berwenang jika ada masalah perburuhan, tanpa harus mengunjungi kantor Kementerian Perburuhan secara langsung. Komite Penanggulangan Sengketa nantinya akan memberikan panduan kepada para penelepon, mengatur jadwal pertemuan dengan pihak-pihak yang bersengketa dan memonitor kasus yang terjadi.<\/p>\n

Karyawan di pusat pengaduan adalah perempuan yang dilatih untuk memberikan layanan, memberikan tanggapan dan jawaban untuk permasalahan perburuhan yang terjadi. Selain melalui call center, layanan pengaduan juga dikembangkan melalui surat. Dalam hal ini pemerintah Arab Saudi bekerja sama dnegan Aramex dan Kantor Pos Arab Saudi untuk menyampaikan pemberitahuan apapun kepada pihak yang berkepentingan. Bagi pekerja migran yang tidak bisa berbahasa arab, kantor terjemahan internal Riyadh, Jeddah dan Dammam akan membantu pekerja berkomunikasi menggunakan bahasa selain Arab, seperti bahasa Inggris, Tagalog, Urdu dan lain sebagainya melalui telepon.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Bahasa Indonesia<\/a>.<\/p>\n

Departemen Perburuhan Arab Saudi mulai memberikan layanan pengaduan perselisihan perburuhan lewat layanan call center. Dilansir dari portal berita Arab News 26 Januari 2014, layanan pengaduan melalui call center sudah berjalan dibeberapa kota seperti Makkah, Riyadh, Arar, Salam, Najran, dan Jazan. Menurut laporan resmi Departemen Penyelesaian Perselisihan Tenaga Kerja di Kementerian tersebut, layanan ini akan segera diperluas ke daerah lain secara bertahap.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[860],"tags":[102,3527,3526,3269,3525],"class_list":["post-13188","post","type-post","status-publish","format-standard","hentry","category-berita","tag-buruh-migran-indonesia","tag-call-center-arab-saudi","tag-layanan-pengaduan-di-arab-saudi","tag-pekerja-migran","tag-pekerja-migran-saudi"],"yoast_head":"\n(Bahasa Indonesia) Call Center Layanan Pengaduan Pekerja Migran di Saudi - Pusat Sumber Daya Buruh Migran<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/buruhmigran.or.id\/en\/2015\/02\/23\/call-center-layanan-pengaduan-pekerja-migran-di-saudi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"(Bahasa Indonesia) Call Center Layanan Pengaduan Pekerja Migran di Saudi - Pusat Sumber Daya Buruh Migran\" \/>\n<meta property=\"og:description\" content=\"(Bahasa Indonesia) Departemen Perburuhan Arab Saudi mulai memberikan layanan pengaduan perselisihan perburuhan lewat layanan call center. 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